Frequently asked questions

FAQ's

How long does it take to recieve my order?

We now offer same day delivery and pickup with a cutoff time of 12pm.
Please note that any same day orders containing money incur a $5 bank fee.

For private workshops we ask for bookings to be done at least 2 weeks in advance with a booking fee that is 50% of the workshop total, with full balance to be paid the week of your event.

Do I need to pay in advance?

Yes, to confirm and begin your order we require upfront payment. This is our policy and we will not be able to accommodate cash upon delivery anymore.

For workshops payment will be required in full at least one week prior to secure materials and supplies.

Do you do custom designs?

Yes! If you do not see an arrangement that is to your liking, please feel free to reach out to us for a custom design. All of our information is listed under the "Contact" tab.

What if I am planning an event or a wedding?

We would be happy to assist! Simply go over to the "Contact" tab and schedule a free 30 minute consultation and quote where we can discuss your event, no strings attached.

How does delivery and collection work?

Our standard delivery price is $15 to any parish. For a timed delivery it is a $25 charge. Both standard and timed delivery can be delivered anywhere between the hours of 8am and 8pm.

Do I need to provide the bills for my arrangement?

No. All that is required is a bank transfer and we handle sourcing the bills needed for any arrangement.

About Petal & Paper Studio

We are a small, home based family business founded by Deelight: a mom of 2, artist, and experienced florist. Working together with her husband, Samario, this team creates magic for their customers.
Read our story…